Refund Policy
Full refund within 14 days of any payment, for any reason. That applies to Pro — the first year and every renewal — and to Lifetime.
How to ask for a refund
Either:
- use the link in the receipt email from Paddle, or
- write to hello@oddsum.app from the email address on your account, within 14 days of the payment.
You do not need to give a reason.
What happens next
- Paddle, our reseller and Merchant of Record, sends the money back to the payment method you used, including any tax you paid. Banks usually show it within 5–10 business days.
- The Pro or Lifetime access that payment bought ends when the refund is issued. A refunded subscription is also cancelled, so it will not renew.
- Your data is not deleted. Syncing pauses, each device keeps its copy, and your cloud copy stays downloadable for 12 months, as described in the Terms.
After 14 days
Payments older than 14 days are not normally refunded. You can cancel Pro at any time so that it does not renew, and it stays active until the end of the period you paid for. If something went wrong — a duplicate charge, or a renewal you did not expect — write to us anyway and we will sort it out.
Your legal rights
This policy is in addition to any rights you have under the consumer law of the country you live in, including the right of withdrawal from online purchases in the EU.